ITS Explains Email Outage

January 30, 2008

Editor’s note: This article was initially published in The Daily Gazette, Swarthmore’s online, daily newspaper founded in Fall 1996. As of Fall 2018, the DG has merged with The Phoenix. See the about page to read more about the DG.

Many students were frustrated to find themselves unable to access their email over the web this past weekend.

According to Robin Jacobson, Associated Director of Client Services at ITS, the servers were encountering difficulties because their log files were full. While a script cleared out some of the problem over the course of the weekend, this only permitted intermittent access.

Sample advertisement

ITS didn’t realize the full extent of the problem until late Sunday morning, when Senior Systems Administrator Patrick Treptau was alerted and was unable to remotely fix the problem. As ITS has no staff at Swarthmore during the weekends, Terptau had to drive to campus in order to fix the error which slowed resolution of the issue.

As of this afternoon, Jacobson was unclear why the logs had filled, but ITS is looking into the issue in order to make sure it doesn’t happen again.

Leave a Reply

Your email address will not be published.

Previous Story

Digest and Calendar System Need to Change

Next Story

Railroad Bridge

Latest from Sports

Athlete of the Week: Lilly Goldberg ’28

Lilly Goldberg ’28 is a first-year pitcher on the Swarthmore softball team. The Pittsford native had a strong performance on Tuesday against Franklin & Marshall College, when she made a season-high fourteen strikeouts in seven innings. Goldberg only allowed one hit against

Athlete of the Week: Danny Castle ’27

​Swarthmore sophomore Danny Castle ’27, hailing from Highland Park, IL, has rapidly emerged as a standout in the Garnet men’s swimming program. Specializing in freestyle and backstroke events, Castle has already etched his name in the college’s record books. At the 2024

The 2025 NWSL Season Kicks Off

Women’s soccer is back and better than ever! On Friday, March 14, the first whistle blew to kick off the opening weekend of the 2025 National Women’s Soccer League (NWSL) season. Orlando Pride, the returning league champions, made a bold statement at

Spring Training Stories

As a true sports fan might turn their attention to the craziness of March Madness, another sport is beginning to ramp up: baseball. The Major League Baseball’s (MLB) preseason, also known as Spring Training, has been in full swing for a few
Previous Story

Digest and Calendar System Need to Change

Next Story

Railroad Bridge

The Phoenix

Don't Miss